Ops software
The system your business runs on.
Most businesses run on a patchwork of spreadsheets, email, and tools that don't talk. We build the single system your team runs the business with, and modelled on how you really operate.
We provide bespoke ERP and CRM systems. We can provide integration with your existing finance systems, or migrate you to new ones.
You get the back office as one connected system, not another silo to keep in sync by hand.
What we build
Custom data hub
One place where clients, projects, jobs, and finances live — connected and actionable, not scattered across tools.
Workflow management
The processes your team follows, built in — stages, hand-offs, and approvals that move work along on their own.
Role-based views
Each part of the team sees the slice they need to do their job, with admin control over the rest.
Connected back office
Wired to the tools you keep, so the system reflects reality instead of a stale copy.
Built to grow
Handles more volume, more people, and more process without turning back into a pile of spreadsheets.
You probably need this if
- The business runs on spreadsheets and email threads.
- Your tools don't talk, so your team is the integration.
- No single place shows the real state of operations.
- Generic business software doesn't fit how you work.
Proof, not promises.
View all work →Public sector · Case management
DEFRA
Replaced three ageing case systems with one modern platform for prosecution casework, live in nine months, with every case visible in one place.
Read study →Recruitment · CRM/ERP transformation
Pertemps Group
Finally moved Pertemps off ageing systems onto a modern CRM, succeeding on the third attempt, where two previous tries had failed to ship.
Read study →Local government · Digital transformation
Manchester City Council
A six-year overhaul of how a major city council runs its technology: new data centres, modern email for 10,000 staff, and a single view of every citizen across services.
Read study →Frequently asked
Honest answers.
If yours isn't here, book a 30-minute call. No pitch deck, and we'll tell you straight whether we're the right fit.
How is this different from a CRM?
A CRM focuses on customers and sales; an operations system runs the whole back office — jobs, projects, resources, finances, and the workflows between them. The CRM is often one part of it.Isn't this just custom software?
It is custom software, aimed squarely at running your operations. If you're not sure which you need, that's what the discovery call is for.Will it replace our existing tools?
Only where it makes sense. Often we build the hub and connect the tools you keep, so you get one source of truth without ripping everything out.How long does it take?
A Sprint ships a working MVP in about a week; a Build runs four to eight weeks to production. Bigger systems are phased so you get usable pieces early.
Ready when you are
Your business should run
better than it does.
Thirty minutes. We'll talk through how your business actually works, where the biggest bottlenecks are, and whether we're the right team to fix them. No pitch deck. No obligation.
Founder-built
No handoffs. The person you talk to is the person shipping.
Weeks, not months
Modern stack, real infrastructure, production-grade fast.
You own it
Source, infrastructure, docs. Yours to keep, no lock-in.
Built to last
Doesn't break the moment your business grows.