Managed CRM
A custom CRM, built and run for you.
Off-the-shelf CRMs are cheap until you try to bend them to fit. A custom build fits, but then someone has to host it, patch it, and keep changing it. Managed CRM is the third option: we build it around how you work, then run it for you for a monthly fee.
Some people call this service as a software. You get the system and the people behind it in one subscription: hosting, backups, monitoring, support, and a steady flow of changes as the business moves.
What we build
Built around your process
Your pipeline, your stages, your fields. We map how you sell and serve first, then build the CRM to match.
Hosted and monitored
We run the infrastructure, the backups, and the security updates. You never have to think about servers.
Changes included
A monthly allowance of changes and improvements, so the CRM keeps up with the business instead of drifting out of date.
The builders on support
When something needs fixing or changing, you talk to the team who built it, not a ticket queue.
Your data, your exit
Your data is always yours and exportable. If you leave, we hand the system over so you're not starting again.
You probably need this if
- You've tried HubSpot or Salesforce and ended up working around them.
- You want a custom system without a large upfront build cost.
- There's nobody in-house to host, patch, or change a bespoke system.
- Your CRM needs to change as often as your business does.
Proof, not promises.
View all work →Professional services · CRM consolidation
Association of Chartered Certified Accountants
Brought nine separate systems together into one clean member record, so ACCA finally had a single, trusted view of every member.
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Pertemps Group
Finally moved Pertemps off ageing systems onto a modern CRM, succeeding on the third attempt, where two previous tries had failed to ship.
Read study →Media · Customer data
Sky
A single, joined-up view of every customer, powering AI that recommends the next best action and lifts retention and product sales.
Read study →Frequently asked
Honest answers.
If yours isn't here, book a 30-minute call. No pitch deck, and we'll tell you straight whether we're the right fit.
What is service as a software?
Instead of buying a licence and doing the work yourself, you pay for the outcome: a working system, run and improved by the people who built it. With Managed CRM that means a CRM shaped around your business, plus the hosting, support, and ongoing changes, for one monthly fee.How is this different from paying for HubSpot?
HubSpot gives you a product and leaves the fitting to you. Managed CRM gives you a system built around your process, with someone responsible for keeping it working and changing it when you need. If a standard CRM fits how you work, use it. It's cheaper, and we'll tell you so.What happens if we want to leave?
Your data is always exportable. If you end the arrangement, we hand over the system and its data so you can run it yourself or move it elsewhere. No lock-in.Can other systems be managed this way?
Yes. CRM is the most common, but the same model works for operations software, client portals, and automations: we build it, run it, and keep improving it for a monthly fee.
Ready when you are
Your business should run
better than it does.
Thirty minutes. We'll talk through how your business actually works, where the biggest bottlenecks are, and whether we're the right team to fix them. No pitch deck. No obligation.
Founder-led
A small team, no handoffs. You talk to the people doing the work.
Weeks, not months
Modern stack, real infrastructure, production-grade fast.
You own it
Source, infrastructure, docs. Yours to keep, no lock-in.
Built to last
Doesn't break the moment your business grows.