Locations · York · Business automation
Business automation in York.
York's hospitality trade runs on seasonal peaks, and the admin peaks with it — bookings, invoicing, supplier chasing, rotas. We build automations that absorb the repetitive load, for hospitality operators and the city's data-heavy firms alike.
Not a Zapier zap that breaks on the first hiccup — real automation with monitoring and fallbacks, the kind your team can't imagine working without.
Built for York businesses
York's economy is unlike anywhere else in Yorkshire — a huge visitor and hospitality trade, a rail industry cluster that goes back generations, national insurance names, and a bioscience sector growing out of the university. That mix means everything from independent hospitality businesses fighting for bookings to data-heavy firms in insurance and science — very different businesses, with the same problem of systems that haven't kept up.
- Tourism & hospitality
- Rail & engineering
- Insurance & financial services
- Bioscience & biotech
- Creative & digital
What we build
Workflow audit
We map how work really flows through your business and find the bottlenecks worth automating first.
Custom AI agents
Agents that handle repetitive, judgement-light tasks — triage, drafting, routing — and hand off cleanly when they shouldn't decide.
Document processing
Pull structured data out of invoices, forms, and emails, then route it where it needs to go.
Automated reporting
The reports and alerts your team rebuilds by hand every week, generated and delivered on their own.
Monitoring & fallbacks
Every automation is watched. When something upstream changes, you hear about it before your customers do.
You probably need this if
- Your team rekeys the same data between two or more systems.
- Reports are assembled by hand on a recurring schedule.
- Things slip through the cracks when someone is on holiday.
- You've outgrown Zapier/Make but a full platform feels like overkill.
Frequently asked
Honest answers.
If yours isn't here, book a 30-minute call. No pitch deck, and we'll tell you straight whether we're the right fit.
How is this different from an automation agency?
Most automation agencies run playbooks — they wire your apps together with Zapier or Make and move on. We go deeper: we understand your whole operation, then build a custom system around it with proper monitoring and fallback handling. If a Zapier template solves it, you don't need us.What can realistically be automated?
Anything repetitive with clear rules — data entry, document routing, reporting, reminders, status updates, intake. Tasks needing real human judgement we leave with humans, but we'll automate everything around them so your people spend time only where it counts.What happens when something breaks?
It won't fail silently. Every automation ships with monitoring and fallback handling, so if an upstream tool changes or an edge case appears, you're alerted before it becomes a problem.Who actually builds it?
The founder. No account managers, no junior handoffs — the person you scope with is the person who builds it.Do you work with businesses outside York?
Yes. We're a West Yorkshire-based studio and work with businesses across York and the wider North Yorkshire area, including Leeds, Harrogate, Selby and Wetherby.
Ready when you are
Your business should run
better than it does.
Thirty minutes. We'll talk through how your business actually works, where the biggest bottlenecks are, and whether we're the right team to fix them. No pitch deck. No obligation.
Founder-built
No handoffs. The person you talk to is the person shipping.
Weeks, not months
Modern stack, real infrastructure, production-grade fast.
You own it
Source, infrastructure, docs. Yours to keep, no lock-in.
Built to last
Doesn't break the moment your business grows.